UnaMesa : servicelink - all changes http://servicelink.unamesa.org/space/view All page edits and messages at UnaMesa : servicelink saq.imtiaz@unamesa.org (UnaMesa) http://www.projects.unamesa.org 60 UnaMesa : servicelink - all changes http://www.projects.unamesa.org/i/l.png http://servicelink.unamesa.org/space/view 140 48 UnaMesa space.menu http://servicelink.unamesa.org/page/diff/space.menu/156293779 Marianne http://servicelink.unamesa.org/page/diff/space.menu/156293779 http://servicelink.unamesa.org/message/list/space.menu Thu, 12 Aug 2010 17:42:59 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style> space.menu http://servicelink.unamesa.org/page/diff/space.menu/136728541 Marianne http://servicelink.unamesa.org/page/diff/space.menu/136728541 http://servicelink.unamesa.org/message/list/space.menu Fri, 23 Apr 2010 20:14:07 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style> space.menu http://servicelink.unamesa.org/page/diff/space.menu/113073313 Marianne http://servicelink.unamesa.org/page/diff/space.menu/113073313 http://servicelink.unamesa.org/message/list/space.menu Tue, 12 Jan 2010 19:53:30 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style> home http://servicelink.unamesa.org/page/diff/home/65444132 greg http://servicelink.unamesa.org/page/diff/home/65444132 http://servicelink.unamesa.org/message/list/home Mon, 30 Mar 2009 21:04:23 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><br/> <del class="delete">{http://wiki.unamesa.org/upload/thumb/0/01/Sharing2.png/275px-Sharing2.png}</del><ins class="insert">ServiceLink project overview {Sharing2.jpg}</ins> Sharing an immunization <del class="delete">formServiceLink project overview</del><ins class="insert">form</ins><br/> The Service Link project demonstrated how community service providers can easily share electronic versions of records while maintaining the convenience and security of their existing paper­based processes. Unlike other electronic systems, partner agencies can share individual records on demand without the need to agree on a common format or centralized administration. Developed in collaboration with community clinics and other providers, a Service Link prototype was piloted at a Head Start provider in Fremont, CA. In short, paper forms are scanned and stored digitally, in an encrypted format. They can be shared in two ways:<br/> Electronically, with a system of encryption keys that grant access to one specific document to one specific account holder; or<br/> Sharing2.jpg http://servicelink.unamesa.org/file/detail/Sharing2.jpg greg http://servicelink.unamesa.org/file/detail/Sharing2.jpg Mon, 30 Mar 2009 21:03:37 GMT Uploaded space.menu http://servicelink.unamesa.org/page/diff/space.menu/50295231 Marianne http://servicelink.unamesa.org/page/diff/space.menu/50295231 http://servicelink.unamesa.org/message/list/space.menu Wed, 10 Dec 2008 17:26:13 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>Background<br/> Status<br/> <del class="delete">Calendar</del><ins class="insert">UnaMesa<br/> Quarterly Newsletter<br/> UM Blog</ins><br/> Conference Calls<br/> <del class="delete">Milestones<br/> UnaMesa Wikis<br/> Faces of UnaMesa<br/> Associates<br/> Contributors<br/> Board Members<br/> UnaMesa</del><ins class="insert">Pilot</ins> Projects<del class="delete"><br/> Overview</del><br/> MORE<br/> <del class="delete">ServiceLink</del><ins class="insert">Forms<br/> Hesperian<br/> All Projects...<br/> Technologies</ins><br/> SharedRecords<br/> TiddlyWiki<br/> <del class="delete">UnaMesa Services<br/> Open Source<br/> New Proposals<br/> UnaMesa Academy</del><ins class="insert">More Info...</ins><br/> About<br/> UnaMesa<br/> <del class="delete">Newsletters<br/> Documents<br/> Stories<br/> Associate Tasks<br/> Policies</del><br/> Contact<br/> <ins class="insert">More Info...</ins><br/> space.menu http://servicelink.unamesa.org/page/diff/space.menu/27482257 Marianne http://servicelink.unamesa.org/page/diff/space.menu/27482257 http://servicelink.unamesa.org/message/list/space.menu Mon, 30 Jun 2008 23:28:12 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>About<br/> UnaMesa<br/> <del class="delete">Quarterly Newsletter</del><ins class="insert">Newsletters</ins><br/> Documents<br/> Stories<br/> space.menu http://servicelink.unamesa.org/page/diff/space.menu/26095187 Marianne http://servicelink.unamesa.org/page/diff/space.menu/26095187 http://servicelink.unamesa.org/message/list/space.menu Thu, 05 Jun 2008 18:57:57 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>Background<br/> Status<br/> <ins class="insert">Calendar<br/> Conference Calls<br/> Milestones<br/> UnaMesa Wikis</ins><br/> Faces of UnaMesa<br/> Associates<br/> space.menu http://servicelink.unamesa.org/page/diff/space.menu/26094857 Marianne http://servicelink.unamesa.org/page/diff/space.menu/26094857 http://servicelink.unamesa.org/message/list/space.menu Thu, 05 Jun 2008 18:54:20 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style> space.menu http://servicelink.unamesa.org/page/diff/space.menu/26094819 Marianne http://servicelink.unamesa.org/page/diff/space.menu/26094819 http://servicelink.unamesa.org/message/list/space.menu Thu, 05 Jun 2008 18:54:05 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>Background<br/> Status<br/> <del class="delete">Calendar<br/> Conference Calls<br/> Milestones<br/> UnaMesa Wikis</del><br/> Faces of UnaMesa<br/> Associates<br/> space.menu http://servicelink.unamesa.org/page/diff/space.menu/26094659 Marianne http://servicelink.unamesa.org/page/diff/space.menu/26094659 http://servicelink.unamesa.org/message/list/space.menu Thu, 05 Jun 2008 18:52:09 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style> space.menu http://servicelink.unamesa.org/page/diff/space.menu/26094615 Marianne http://servicelink.unamesa.org/page/diff/space.menu/26094615 http://servicelink.unamesa.org/message/list/space.menu Thu, 05 Jun 2008 18:51:43 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>Background<br/> Status<br/> <ins class="insert">Calendar<br/> Conference Calls<br/> Milestones<br/> UnaMesa Wikis</ins><br/> Faces of UnaMesa<br/> Associates<br/> space.menu http://servicelink.unamesa.org/page/diff/space.menu/24901433 Marianne http://servicelink.unamesa.org/page/diff/space.menu/24901433 http://servicelink.unamesa.org/message/list/space.menu Wed, 21 May 2008 20:16:00 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>UnaMesa Services<br/> Open Source<br/> <ins class="insert">New Proposals<br/> UnaMesa Academy</ins><br/> About<br/> UnaMesa<br/> space.menu http://servicelink.unamesa.org/page/diff/space.menu/24899321 Marianne http://servicelink.unamesa.org/page/diff/space.menu/24899321 http://servicelink.unamesa.org/message/list/space.menu Wed, 21 May 2008 19:50:45 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>Documents<br/> Stories<br/> <ins class="insert">Associate Tasks</ins><br/> Policies<br/> Contact<br/> space.menu http://servicelink.unamesa.org/page/diff/space.menu/24897305 Marianne http://servicelink.unamesa.org/page/diff/space.menu/24897305 http://servicelink.unamesa.org/message/list/space.menu Wed, 21 May 2008 19:26:10 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style> space.menu http://servicelink.unamesa.org/page/diff/space.menu/24897257 Marianne http://servicelink.unamesa.org/page/diff/space.menu/24897257 http://servicelink.unamesa.org/message/list/space.menu Wed, 21 May 2008 19:25:32 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style>ServiceLink<del class="delete"> Home</del><br/> Background<br/> Status<br/> <ins class="insert">Faces of UnaMesa<br/> Associates<br/> Contributors<br/> Board Members</ins><br/> UnaMesa Projects<br/> Overview<br/> <div class="blockHeader">...</div>SharedRecords<br/> TiddlyWiki<br/> <ins class="insert">UnaMesa Services<br/> Open Source</ins><br/> About<br/> <del class="delete">About UnaMesa</del><ins class="insert">UnaMesa<br/> Quarterly Newsletter<br/> Documents<br/> Stories</ins><br/> Policies<br/> <ins class="insert">Contact</ins><br/> home http://servicelink.unamesa.org/page/diff/home/23712177 greg http://servicelink.unamesa.org/page/diff/home/23712177 http://servicelink.unamesa.org/message/list/home Wed, 07 May 2008 16:27:10 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><del class="delete"> {http://wiki.unamesa.org/upload/thumb/0/01/Sharing2.png/275px-Sharing2.png}</del><ins class="insert"><br/> {http://wiki.unamesa.org/upload/thumb/0/01/Sharing2.png/275px-Sharing2.png}</ins> Sharing an immunization <del class="delete">formThe</del><ins class="insert">formServiceLink project overview<br/> The</ins> Service Link<br/> Electronically, with a system of encryption keys that grant access to one specific document to one specific account holder; or<br/> Paper ­based, with a printed receipt that enables the bearer to retrieve and decrypt the pre­authorized record at any net worked machine.<br/> {275px-ImmunizationCardExample.jpg} Picture of a small card or token for exchange<br/> As of Jan 2008, a field trial of this technology is being deployed as part of the ServiceLink2 project which is a joint effort of Dimagi, Savvy Clinic, and the Community Network Services at Ricoh Innovations.<br/> <ins class="insert">See the SharedRecords website for the free web service and the project wiki for background technical information.</ins><br/> Status http://servicelink.unamesa.org/page/diff/Status/19981477 greg http://servicelink.unamesa.org/page/diff/Status/19981477 http://servicelink.unamesa.org/message/list/Status Sat, 22 Mar 2008 18:02:13 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><br/> <ins class="insert">ServiceLink Status<br/> The original ServiceLink project achieved its technical goals of finding a better method for storing and sharing documents. However, it failed in the larger goal to create a sustainable system for head start programs and other community organizations. In the original ServiceLink project we were unable to provide the ongoing support necessary for the staff of community organizations to use this technology on a daily basis.<br/> Since the conclusion of the original ServiceLink project in 2006, we have since formed the UnaMesa Association to fill this support gap. In particular:<br/> UnaMesa operates SharedRecords as a web service accessible to all community organizations<br/> UnaMesa provides free software tools to help organizations integrate these capabilities into their existing systems<br/> UnaMesa supports community sites where people can help each other learn and implement best practices<br/> ServiceLink in clinics<br/> As a Mar 2008 the ServiceLink2 project, a joint effort between Ricoh Innovations, Savvy Clinic, and Dimagi, is deploying an updated version of the ServiceLink tools to a physical therapy clinic in the Bay Area. The lessons from that project will be used to set expectations for the type of gains that others can expect and to develop a curriculum to help others learn how they can adopt these tools for own purposes.</ins><br/> Background http://servicelink.unamesa.org/page/diff/Background/19981105 greg http://servicelink.unamesa.org/page/diff/Background/19981105 http://servicelink.unamesa.org/message/list/Background Sat, 22 Mar 2008 17:49:00 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><br/> <ins class="insert">ServiceLink Background<br/> The ServiceLink project was starting in 2005 by the Community Network Service Group at Ricoh Innovations to investigate how to research and and develop new knowledge-based services. <br/> Unlike technology prototypes which can be demonstrated in a lab, new services can only be demonstrated in the real world. (Imagine trying to demonstrate and test a new way of teaching without actually interacting with students.) <br/> Our project goals were modest: <br/> identify a social service provider that was facing common challenges<br/> engage the provider in a participatory design process to improve their current work practices<br/> include others in the &quot;service supply chain&quot;<br/> After a broad review of the field and interviews with providers in many different industries, we chose a community-based provider of child and family services. In conjunction with them we identified simple, secure document sharing as a target area. <br/> Everyone agreed that the paperwork overhead was detracting from their ability to provide services. Better, more timely access to information would not only reduce costs but also improve the quality of care.<br/> Fielded Prototype<br/> In the end, we did demonstrate a system that no one could have imagined upfront. We showed a proof of concept that the service can work in real world situations and radically simplify many steps of their work practice while keeping them in control. <br/> Key Points {275px-ImmunizationCardExample.jpg} Immunization Form Token<br/> No need to change existing paper or digital system/processes.<br/> No common format or centralized administration required for the sharing of records.<br/> Records are portable, but safe, using the same encryption techniques employed by banks.<br/> Since Service Link does not require common file formats or centralized databases, it is adaptable to many environments. It does not require significant process or workflow changes, and is compatible with virtually any existing record-keeping and documentation system. This flexibility, and the relatively small investment in hardware and set-up, make Service Link very scalable in virtually any environment or setting needing to share documents across different departments, offices, or entities. A joint study by Harvard Medical School and the Canadian Institute for Health Information, completed in 2003, estimated that $294 billion was spent in the US in 1999 for administrative costs related to healthcare. The Center for Information Technology Leadership estimated net savings from technology that enables the electronic flow of information among healthcare organizations, at $78 billion annually, or about 5% of total US healthcare expenditures annually. Service Link has tremendous potential to make significant inroads in the push to convert administrative healthcare spending to spending on care.</ins><br/> home http://servicelink.unamesa.org/page/diff/home/19980881 greg http://servicelink.unamesa.org/page/diff/home/19980881 http://servicelink.unamesa.org/message/list/home Sat, 22 Mar 2008 17:44:36 GMT <style type="text/css"> ins.insert { background-color: #AFA; color: #080; text-decoration: inherit; } del.delete { background-color: #F88; color: #800; text-decoration: inherit; } </style><div class="blockHeader">...</div>Electronically, with a system of encryption keys that grant access to one specific document to one specific account holder; or<br/> Paper ­based, with a printed receipt that enables the bearer to retrieve and decrypt the pre­authorized record at any net worked machine.<br/> <del class="delete">For more information, see http://wiki.unamesa.org/wiki/ServiceLink</del><br/> {275px-ImmunizationCardExample.jpg} Picture of a small card or token for exchange<br/> <div class="blockHeader">...</div> effort of <del class="delete">Dimagi</del><ins class="insert">Dimagi, Savvy Clinic,</ins> and the<br/>